Frequently Asked Questions

Curious about Nanobébé products? Trying to decide which of our award-winning bottles to try? Explore our FAQs to learn more!

General Questions

Aura Smart Baby Monitor

Flexy Silicone Baby Bottle

Breastmilk Bottle

Breast Milk Storage Bags

Electric Baby Bottle Brush

Flexy Silicone Pacifier

Microwave Steam Sterilizer

Slim Drying Rack

Breastmilk Bottle Warming Bowl

Contact Us

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Frequently Asked Questions

General Questions

Can I use a UV Sterilizer on Nanobébé products?

Where can I find a product manual for my Nanobébé product?

How do I initiate a return or exchange?

Aura Smart Baby Monitor

Does the Aura baby monitor require any wearables or sensors to monitor breathing motion?

How does Aura detect breathing motion without wearables?

Will Aura alert me when my baby wakes up or falls asleep?

Can I soothe my baby remotely using Aura?

Will Aura alert me when my baby wakes up or falls asleep?

Does Aura connect to my smartphone? Is it compatible with both iOS and Android phones?

Do I need a paid subscription to use the Aura baby monitor and its companion app?

Can I invite other caregivers or family members to access my Aura?

At what stages of my baby's growth can I use Aura?

Can Aura pan around the room?

Can Aura guarantee the safety of my child?

Flexy Silicone Baby Bottle

Do these bottles come with travel caps?

How many ounces does the Flexy Bottle hold?

Breastmilk Bottle or Flexy Silicone Bottle - which should I choose for my baby?

Do these bottles use the same nipple as the Breastmilk Bottle?

Can you use a bottle warmer?

What flow nipples do these come with?

Why does the silicone have a distinct smell?

Do these nipples have different flow options as well?

Is the Flexy Silicone Bottle anti-colic?

Breastmilk Bottle

How does the Breastmilk Bottle preserve nutrients in breast milk?

Breastmilk Bottle or Flexy Silicone Bottle - which should I choose for my baby?

Which breast pumps are compatible with the Nanobébé Breastmilk Bottle?

How do I assemble my Breastmilk Bottle?

How do I disassemble my Breastmilk Bottle?

What do I do if my bottle leaks?

Is the Nanobébé Breastmilk Bottle BPA free?

Is the Breastmilk Bottle anti-colic?

Can I store milk inside these bottles in the freezer?

Will this bottle work for my baby that doesn't take bottles?

Does the bottle come with a lid to store the milk?

Does the bottle come with a nipple cover?

Do Nanobébé Breastmilk Bottles fit in other bottle warmers? How can my daycare warm them?

How do I travel with this bottle?

Can I put breast milk back in the fridge after my baby drinks from it?

Can I use baby formula in this bottle?

How do I transition my baby from breast to this bottle?

Is this bottle appropriate for paced feeding?

What is Nanobébé's Shipping and Returns Policy?

Breast Milk Storage Bags

Why are Nanobebe Breastmilk Storage Bags flat?

Can you pump directly into the storage bags?

How many breast milk bags does the organizer hold?

How long can I freeze/refrigerate these breast milk bags for before the milk goes bad?

Can I reuse these bags?

Is your seal mechanism strong enough so the milk won’t spill out?

Do these bags store as much as other bags on the market?

Electric Baby Bottle Brush

Where can I get the Nanobébé Electric Baby Bottle Brush?

Can I use the Electric Baby Bottle Brush with baby bottles from other brands?

Can I get replacement brush heads?

How long does the battery charge last?

Are the brush heads dishwasher safe?

Is the Electric Baby Bottle Brush included in any of your sets?

Can the replacement heads from the manual Flexy Baby Bottle Brush be used on the Electric Baby Bottle Brush?

Which baby bottle brush is included in the Complete Set and Ultimate Set?

Flexy Silicone Pacifier

Can I attach a clip to this pacifier?

What’s the difference between the Flexy and Active pacifiers?

Are Nanobébé Pacifiers One-Piece Construction?

What quality silicone is used?

How often should I replace the pacifiers?

How do I clean it if it falls on the ground?

Microwave Steam Sterilizer

Will the Nanobébé Microwave Steam Sterilizer fit in my microwave?

Can I use non-Nanobébé bottles in the sterilizer?

How much water is needed to sterilize?

How long and at what wattage should I microwave the sterilizer?

Do I need to clean my bottles before sterilizing, or is it the same thing?

Is it necessary to use the pegs when sterilizing?

Slim Drying Rack

Does the Slim Drying Rack only fit Nanobébé bottles?